Privacy policy

Last updated: August 26, 2026

WESTBAY operates this store and website, including related content, features, products, and services (the “Services”). Shopify provides the commerce platform used to deliver the Services. This Privacy Policy explains how WESTBAY collects, uses, and discloses personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

Personal Information We Collect or Process

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process:

Contact details, such as name, billing and shipping address, email address, and phone number.
Payment and transaction information. Shopify and participating payment providers process the payment-card or financial-account details needed to complete a purchase. WESTBAY generally receives limited details such as billing information, payment method, transaction status, and payment confirmation and does not receive or store complete payment-card numbers through Shopify’s standard checkout.
Account information, such as login credentials, preferences, and settings.
Commercial information, such as products viewed, cart activity, purchases, returns, exchanges, cancellations, and order history.
Communications, including messages, support requests, reviews, and other information you submit.
Device and usage information, such as IP address, browser, device identifiers, pages viewed, referring pages, interactions, and approximate location derived from IP address.
Marketing and advertising information, such as email engagement, ad interactions, attribution data, and preferences.

Personal Information Sources

We collect information directly from you; automatically through the Services, cookies, pixels, and similar technologies; from Shopify and service providers; and from advertising, analytics, fulfillment, shipping, and business partners.

How We Use Personal Information

We use personal information to provide and improve the Services; process payments and orders; arrange production, fulfillment, shipping, returns, and support; maintain accounts and security; prevent fraud and abuse; communicate about orders; send marketing where permitted; measure and improve advertising and site performance; personalize experiences; comply with legal obligations; enforce our terms; and protect customers, WESTBAY, Shopify, and others.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary for the purposes above:

to Shopify and participating payment providers;
to Printify and other production, fulfillment, shipping, support, hosting, fraud-prevention, and technology providers;
to Klaviyo for email marketing and analytics;
to Meta (Facebook and Instagram), Google and YouTube, and Pinterest for advertising, attribution, and analytics;
to AutoDS for store operations and analytics;
when you direct or consent to a disclosure;
in connection with a merger, financing, acquisition, reorganization, bankruptcy, or transfer of business assets; or
to comply with law, legal process, or governmental requests, enforce agreements, or protect rights, safety, and property.

These providers may collect or receive identifiers, device and usage information, commercial or transaction information, and contact information as needed for their services. Providers and integrations may change as we update the Services.

Advertising, Sale, and Sharing

Some advertising and analytics activities may be considered a “sale,” “sharing,” or targeted advertising under certain privacy laws even though WESTBAY does not sell personal information for money. Depending on where you reside, you may opt out through the Your Privacy Choices page. Where required by law, we also process browser-based Global Privacy Control signals as opt-out requests for the browser or device sending the signal.

Relationship With Shopify

Shopify processes personal information to provide and improve the commerce platform and related services. Shopify may process information independently for purposes described in its own privacy notices, including when Shopify Network Intelligence is enabled. Learn more through Shopify’s privacy resources.

Cookies and Similar Technologies

We and our providers use cookies, pixels, local storage, and similar technologies to operate the Services, remember preferences, secure accounts, understand usage, measure campaigns, and provide advertising. Browser settings may let you block or delete cookies, but some Services may not work correctly. Privacy choices available in the site footer apply as described there and under applicable law.

Marketing Communications

If you sign up for marketing emails, you may unsubscribe at any time using the link in an email. Unsubscribing from marketing does not stop non-promotional communications such as order, security, or account messages.

Third-Party Websites and Links

The Services may link to third-party websites or services. Their privacy and security practices are governed by their own notices. Review those notices before providing information.

Children’s Data

The Services are not directed to children, and we do not knowingly collect personal information from children under the age at which parental consent is required. A parent or guardian who believes a child submitted personal information may contact us to request review or deletion. We do not knowingly sell or share personal information of individuals under 16.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards, but no system or transmission is completely secure. We retain personal information only as long as reasonably necessary for the purposes described here, including providing Services, maintaining records, resolving disputes, preventing fraud, and meeting legal, tax, accounting, or contractual obligations.

Your Rights and Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a portable copy of personal information; to learn about categories collected, used, or disclosed; to opt out of sale, sharing, or targeted advertising; to withdraw consent where processing relies on consent; or to appeal certain decisions. We will not unlawfully discriminate against you for exercising a privacy right.

You may submit a request using the contact information below or the privacy-choice tools linked in the site footer. We may need to verify your identity and authority. An authorized agent may submit a request where applicable law permits, subject to verification.

International Transfers

Personal information may be processed in the United States and other countries where WESTBAY or its providers operate. Where required, providers use recognized safeguards for international transfers.

Changes to This Privacy Policy

We may update this Policy to reflect operational, legal, or regulatory changes. We will post the revised version, change the “Last updated” date, and provide additional notice when required.